Contact Us

Ticketmaster Platinum is committed to delivering the highest level of service to our customers both online and offline. If you have a question, many answers can be found in the FAQs section on this site. However, if you need further assistance the information below is provided to assist you with your ticket needs.

Call Us

Our Customer Service department offers help and advice concerning all aspects of Ticketmaster Platinum bookings

Via Email:


1300 465 577

International Customers

+61 3 8632 2139

Customer Service hours

Monday to Friday, 9am to 5pm. Closed Christmas Day.

Please ensure you have the card used to make the booking and your order number to hand when calling

Fax Us


03 8632 2144


+61 3 8632 2144