About Ticketmaster Platinum
What are Platinum Tickets?
Platinum Tickets are in demand tickets to concerts and other events made available by artists and event organisers through Ticketmaster. They give fans fair and safe access to in demand seats at market driven prices. Platinum tickets are ticket-only purchases and prices are subject to change at any time.
Are Platinum Tickets resale tickets?
No these are not resale tickets. Platinum Tickets are being sold for the very first time through Ticketmaster. The prices are adjusted according to supply and demand, similar to how airline tickets and hotel rooms are sold. The goal is to give the most passionate fans fair and safe access to in demand tickets, while allowing the artists and everyone involved in staging live events to price tickets closer to their true value.
Why can't I buy Platinum Tickets for certain events?
Currently Platinum Tickets are not available for all events. Be sure to check Ticketmaster often as new events are continually being added.
How are my tickets delivered?
Depending on the event, Ticketmaster Platinum offers box office collection, standard post and/or secure post delivery options.
What is the Current Price per ticket?
The price you pay is the original price of the ticket. Platinum Tickets were not purchased initially and then posted for resale; they are being sold for the first time through Ticketmaster Platinum on behalf of the artist. Other amounts or fees may also be included in the Current Price, or may be added on top of the Current Price. If additional amounts are added on top of the Current Price, they will be displayed on the website before you complete your purchase.
Are there any other elements included with my Platinum Tickets purchase?
Typically, there are no additional elements to a Ticketmaster Platinum Ticket purchase such as hospitality or merchandise. Please contact us in advance of making a purchase if you require any further information or clarification. Unless the event you have purchased a ticket for has been cancelled or rescheduled, or there are legal requirements that provide otherwise (including those of the Australian Consumer Law), tickets cannot be exchanged or refunded.